Terms & Conditions

TO QUALIFY FOR WHOLESALE PRICES

  1. All items are priced individually and sold in inner-packs. Please place orders in multiples of the pack size listed. Otherwise, we will increase your order to the nearest pack size.

  2. $250.00 minimum opening order for terms, $250.00 minimum order for credit card, $250.00 minimum reorder.

  3. A completed signed Resale Certificate must be submitted prior to any shipment to avoid sales tax being applied.


PAYMENT OPTIONS

CREDIT CARD:

  1. We accept Visa, American Express, MasterCard, and Discover.

  2. Your credit card will be charged at the time of order for total of product, shipping & handling.

  3. National Imports reserves the right to process all charges and credits, for an order placed by bank card, against the bank card presented at the time of ordering.

  4. If you wish to order by credit card, we require the following information: credit card number, expiration date, CVV number, name as it appears on the card, the billing address where the credit card bill is received and zip code.

NET 30-DAY TERMS:

  1. To apply for NET 30 DAY TERMS, a completed, signed, National Imports credit application and 3 credit references must be provided.

  2. Please allow 2 weeks for initial credit review & processing on new NET 30 accounts.

  3. NET 30 terms are extended only upon approval of credit.

  4. Interest will be charge at 1.5% per month (18% annually) on delinquent accounts.

  5. A $45.00 fee will be charged on all returned checks.

  6. A 3% convenience fee will be charge for term customers paying with a credit card.

METHOD OF SHIPMENT

  1. All merchandise is shipped FOB point of origin. Please allow two to three weeks for delivery. Shipments are routed via the carrier determined unless otherwise specified. Shipments up to 500 lbs. are normally sent via UPS ground. 

  2. Orders over 500 lbs. are routed via freight carriers.

  3. Oversized and heavy items are subject to higher freight rates as charged by the freight carrier.


LIMITED WARRANTY CLAIMS

We warrant our products to be free from factory defects only. No other warranties, express or implied, are made or given. Your remedy for breach of warranty is limited to the terms and conditions of RETURNED GOODS AND CREDIT POLICY set forth below. Under no circumstance shall we be responsible to you or your customer for any incidental or consequential damages for breach of warranty, including, but not limited to, lost profits and cost of advertising.

Online Retailers

Our products can be sold via online retailers from retailers storefront only. It is prohibited for any online retailer or 3rd party reseller to represent themselves as us for online sales.

RETURNED GOODS AND CREDIT POLICY

DEFECTIVE / MISSENT MERCHANDISE:

We will authorize the return of missent or factory defective merchandise for full credit. A request for return authorization must be made within thirty (30) days of receipt of merchandise. All return goods must be in standard pack quantities, and in the original cartons. A 25% restocking fee will be deducted from the customer’s credit, and all freight charges will be paid by the customer. Please review your order immediately upon receipt – no credits or claims will be accepted after 30 days.

RETURN AUTHORIZATION:

A return authorization number must be issued by our Sales Department before merchandise is returned. No returns will be accepted without prior written authorization.

We will not accept returns for the following:

  • Any custom merchandise including all custom designs, packaging and labeling.

  • Damage caused by customer’s handling and/or storage.

  • Undisputed amount of invoice is still due within invoice terms.

  • Claims for lost shipments, or damage caused by freight carrier should be filed with the freight carrier directly.

BACKORDERS

Backorders under $50.00 are automatically canceled. All other backorders will be held open for 90 days from the original ship date and shipped without notice when available. All backorders open past 90 days will automatically cancel if merchandise is not available.

PRICING INFORMATION

The prices in the catalog are wholesale prices and supersede all previous listings. Prices are subject to change without notification.

CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at accounting@nationalimportllc.com